Shipping Policy

Free Shipping

We offer FREE standard shipping on all KiXX Square orders within the continental United States.

Processing Time

2-5 business days

Orders are typically processed and shipped within 2-5 business days (Monday-Friday, excluding holidays). You will receive a shipping confirmation email with tracking information once your order ships.

Delivery Time

5-7 business days (after shipping)

Standard shipping typically takes 5-7 business days for delivery after your order ships. Delivery times may vary based on your location and carrier.

Shipping Carriers

We ship via USPS, UPS, or FedEx depending on your location and the fastest delivery option.

Tracking Your Order

• You'll receive a tracking number via email when your order ships
• Track your package directly through the carrier's website
• Allow 24 hours for tracking information to update

Shipping Addresses

Important: Please ensure your shipping address is complete and accurate. We cannot be responsible for orders shipped to incorrect addresses provided by the customer.

• We ship to all 50 US states
• PO Boxes accepted
• We cannot ship to international addresses at this time
• Address changes must be requested before order ships

Bulk Orders

Ordering for your crew? Contact us at wholesale@kixxsquare.com for bulk pricing and expedited shipping options.

Damaged or Lost Packages

If your package arrives damaged or goes missing:

• Damaged: Contact us within 48 hours of delivery with photos
• Lost: Contact us if tracking shows no movement for 10+ days
• We'll work with the carrier to resolve the issue quickly
• We'll send a replacement at no charge for confirmed issues

Contact Us

Questions about shipping? Contact us:

Email: info@kixxsquare.com